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Recall of imported frozen food of animal origin from Metron Stores Limited (trading as Iceland Ireland) - Q&A.

*UPDATE 16/06/23*

The Food Safety Authority of Ireland (FSAI) has served a notice on Metron Stores Limited (trading as Iceland Ireland) for the immediate withdrawal from its retail stores and recall of all imported frozen food of animal origin which has been imported into Ireland since 3 March 2023. As a precaution, the FSAI is advising consumers not to eat imported frozen food of animal origin bought from these stores since 3 March 2023.

For a full list of products being withdrawn and recalled by Iceland Ireland, please see our Food Alert

1. What is a food recall? 

A food recall is the removal of an unsafe food from the market when it may have reached the consumer.

2. Why are these products being recalled?

The implicated products have not been subject to the necessary food safety controls and therefore may be unsafe to eat, as there is a possibility that they may not have been produced in line with food safety, hygiene and/or food traceability legal requirements to protect public health. 

In the absence of Metron Stores Limited (trading as Iceland Ireland) providing valid and correct traceability documentation as required by the law, the FSAI is directing the company to withdraw and recall the implicated products as a precautionary measure to best protect consumer health, as we cannot be fully confident of the traceability and safety of these imported frozen foods of animal origin.

3. Is there information available on the specific products and/or batch codes/best before dates implicated in this recall?

This recall relates to all imported frozen food of animal origin sold from Metron Stores Limited (trading as Iceland Ireland) since 3 March 2023. For a full list of products being withdrawn and recalled by Iceland Ireland, please see our Food Alert

4. Is the food safe to eat/Is there any risk of illness?

To date, we have no reports of any illness associated with the implicated products. However, in the absence of the necessary import controls to verify compliance with EU food law, or the company providing valid and correct traceability documentation as required by the law, the FSAI is advising consumers not to eat imported frozen food of animal origin bought from Iceland Ireland stores since 3 March 2023.

5. If I cook the food, is it safe to eat?

The implicated products have not been subject to the necessary food safety checks and therefore may be unsafe to eat, as there is a possibility that they may not have been produced in line with food safety, hygiene and/or food traceability legal requirements to protect public health. Therefore, we cannot guarantee that cooking will eliminate any potential food safety hazards.

6. What should I do if I have these products in my home?

As a precaution, the FSAI is advising consumers not to eat any frozen imported food of animal origin bought from Iceland Ireland stores since 3 March 2023.

7. I feel like I have food poisoning from eating one of the products, what should I do?

This is a precautionary recall. To date we have received no reports of illness associated with the implicated products.

8. I bought one of the affected products, will I be refunded?

Please contact Iceland Ireland.

9. Is food of non-animal origin from Metron Stores Limited (trading as Iceland Ireland) safe to eat? 

This recall currently only relates to imported frozen food of animal origin.

10. What is food of animal origin?

Foods of animal origin are any food products that primarily contain ingredients that come from an animal, such as chicken, meat, ham, fish, eggs, dairy products, etc.
Examples of products covered by the recall include, but are not limited to:

  • Frozen chicken drumsticks
  • Frozen fish/turkey/bacon
  • Frozen pork sausages 
  • Frozen mince products
  • Frozen meat pie products
  • Frozen chicken kiev 

For a full list of products being withdrawn and recalled by Iceland Ireland, please see our food alert.

11. How was this issue identified?

This issue was identified by Department of Agriculture, Food and the Marine Border Control Post officials, in collaboration with Revenue Customs, due to undeclared frozen food of animal origin with no accompanying documentation for goods being imported by Metron Stores Limited trading as Iceland Ireland into Ireland.

12. How is this being investigated?

An investigation into this incident is ongoing and involves the FSAI; the Environmental Health Service of the Health Service Executive; the Department of Agriculture, Food and the Marine and the Sea-Fisheries Protection Authority. As part of the investigation, the FSAI has informed the European Commission, the Food Standards Agency (FSA) UK, Food Standards Agency Northern Ireland, and Food Standards Scotland and are sharing relevant information to support the investigation.