Report a Food Incident | Food Safety Authority of Ireland

This notification form is only for people who work in the food industry or in an official agency.

Food incident notifications are monitored between 9am and 5pm Monday - Friday (excl. bank holidays and public holidays). To report a food incident outside of normal working hours, please phone +353 (0)1 685 6555.

Fields marked with * are mandatory.

Name

Position

Organisation

Address

Direct telephone

Out of hours telephone

Send to a colleagues email

entering multiple emails, please separate with a ;

Section 1: Details of Hazard

Description of hazard

Date hazard was identified

How hazard was identified

Details of any associated illness

Section 2: Details of Food

Product name (on label)

Brand name

Food type

Does food require cooking prior to consumption?

Is it an ambient, chilled or frozen food?

Lot/Batch number

Durability Details (Use by/Best Before date)

Identification marks/stamps/ premises approval number

Date of Production (if known)

Quantity of Food Implicated (if known)

Was the food sold loose, or pre-packed?

Details of Packaging (pack size/type etc.)

Any other relevant labelling information

Note: If possible, please email a picture or copy of the product label to foodincidents@fsai.ie.

Section 3: Details of Traceability

Manufacturer name and address

Retailer name and address

Supplier name and address

Importer name and address

Known distribution

Has the food been exported (including to Northern Ireland)? Give details?

Country of Origin

Section 4: Details of Testing

Was any testing carried out?

Section 5: Details of Action Taken

Details of any investigation:

Details of action taken such as: trade withdrawal, customer recall, point-of-sale notice, press advertisement, etc.

Note: Please email a copy of the notice(s) to foodincidents@fsai.ie.

Summary of any contact with other agencies / organisations / retailers / manufacturers / distributors

Details of individuals which were contacted including email address, phone numbers.

Section 6: Details of Other Information

Any other details known relevant to the incident.

Food Incident notifications are monitored between 9am and 5pm Monday - Friday (excl. bank holidays and public holidays) and the FSAI Food Incidents team will acknowledge receipt. If no acknowledgment is forthcoming, please telephone FSAI on +353 (0)1 8171300.

To report a food incident outside of normal working hours please phone +353 (0)1 685 6555.