There are a number of ways to contact us.
Consumers: you may have experienced unfit food, poor hygiene standards, misleading food labelling or a breach of food law in a shop or restaurant. If so, please fill in the complaint form below and we will refer it for follow-up.
Workers: If you see unsafe food practices at work, you can report it as a “protected disclosure” (also known as whistleblowing). This applies to anyone working in or with a food business - not just employees, but also contractors, trainees, volunteers, board members, and others. See more information on protected disclosures. You can send your confidential message to: protecteddisclosure@fsai.ie.
Tá leagan Gaeilge den fhoirm le fáil freisin.
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Continual Improvement: Following completion of the make-a-complaint form, your contact details will be recorded in our customer response database, and we may contact you in the future to get your feedback as part of our continual evaluation of our advice line service. See our Customer Charter.
See more information on making a complaint about a food business, an inspector or the FSAI.