Make a Complaint | Food Safety Authority of Ireland

There are a number of ways to contact us.

Consumers: you may have experienced unfit food, poor hygiene standards, misleading food labelling or a breach of food law in a shop or restaurant. If so, please fill in the complaint form below and we will refer it for follow-up.

Employees: you may have observed wrongdoing in the food business where you work. You can report this by making a “protected disclosure” (also known as whistleblowing). See more information on protected disclosures. You can send your confidential message to: protecteddisclosure@fsai.ie.

Tá leagan Gaeilge den fhoirm le fáil freisin.

Fields marked with * are mandatory.

Food Business Details (where you bought the food or saw the issue):

Name of the business*

Street of business*

Town or city of business*

Eircode of business (if known)

County* (choose 'online' if bought from a website)

Complaint

800 characters max

Attach file/images

Please select a file

Your Own Details:

Your name*

Your phone number*

Your e-mail address*

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Continual Improvement: Following completion of the make-a-complaint form, your contact details will be recorded in our customer response database, and we may contact you in the future to get your feedback as part of our continual evaluation of our advice line service. See our Customer Charter.

See more information on making a complaint about a food business, an inspector or the FSAI.